Frequently Asked Questions

You provide video-based services in Pennsylvania and Florida.  Where are you actually located? 

I was born and raised in a small Pennsylvania town and have lived in and around the City of Pittsburgh for the majority of my adult life.  In August, 2022 I moved to the Southwest Florida Gulf Coast in search of blue skies and sea-salt filled air.  I have absolutely loved my time living in Pennsylvania, and I have many friends and family members there to help me stay connected to my roots.  I'm also very excited about having started this new adventure and soaking up some much needed sunshine in Florida.  

Will you continue to see Pennsylvania clients now that you have relocated to Florida? 

Yes! I fully intend to maintain licensure in both Pennsylvania and Florida and will continue to provide video-based services in both states for the long-term, foreseeable future. 

Do you provide in-person therapy?

At this time my practice is completely virtual, and I do not have plans to establish a physical office for in-person therapy.  If this changes in the future, I will update this website and inform my current clients of the option to meet in-person.  If I do establish a physical office, I will continue to provide video-based therapy as well.  

Your bio mentions "an integrative model of therapy".  What does this mean?  

There are many different psychological and counseling theories and techniques that have been researched and developed throughout the years.  An integrative model of therapy is informed by and utilizes multiple theories and techniques to best meet the specific needs of the client. I find this gives us the flexibility to tailor therapy to your communication and learning styles and to create a unique experience that best helps you meet your goals and live your most fulfilling life.  

What insurance payers do you accept? What is your private-pay rate? 

Detailed information related to insurance and payment can be found by clicking on the "Insurance and Payment Options" link at the top of this page.  

What is your schedule and availability?  

Detailed information regarding scheduling and availability can be found by clinking on the "Scheduling and Availability" link at the top of this page.  

What video conferencing service do you use when providing video-based therapy?  

I primarily use doxy.me to provide video-base therapy.  After scheduling an initial session, I will provide you with a link to my doxy.me "waiting room" that can be accessed from your device's web browser.  Doxy.me is a fully HIPAA compliant and secure video conferencing service specifically geared toward providing telehealth services.  If you prefer a different video conferencing option, I'm happy to utilize the service of your choice; however, I will first ensure that it meets requirements for HIPAA compliance and demonstrates adequate security.  

What is the best way to contact you or to schedule an initial session? 

Please feel free to contact me with any questions you may have.  I can be reached via telephone at 412-212-8621 or 941-451-7167. I can also be reached via email at doug@virtualwellnesscounseling.com.  If you're ready to schedule an initial phone consultation or video-based session, you can contact me via phone or email at any time.

I have a question not answered in this FAQ or on your website.  

You can always contact me via telephone at 412-212-8621 or 941-451-7167 or via email at doug@virtualwellnesscounseling.com with any questions you may have about working with me, the therapy process in general, or anything else that remains unclear or unanswered.